PRIVACY POLICY

Your Privacy Matters 🐾

At Wag & Walk USA, we care deeply about your personal information and want you to know that your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your data — clearly and simply.

What Information Do We Collect?

When you sign up for our newsletter or make a purchase through our website, we may ask for a few basic details like:

Full name
Shipping address
City and state
Phone number
Email address

We collect this information so we can contact you, ship your orders, and share updates, promotions, or news (if you choose to receive them). And if you ever change your mind about receiving our emails or texts, no worries — you can opt out at any time.

How Do We Protect Your Data?

We take data security seriously. We use technical and organizational measures to keep your personal information safe from unauthorized access, misuse, alteration, or loss — just as the law requires. We never sell or share your information with third parties for marketing purposes.

Your Rights — You’re in Control

You have full control over your personal data. That means you can:

Access, update, correct, or delete any of your personal info stored with us.
Request confirmation about the data we hold about you.
Ask us to stop using your data at any time.
Withdraw your consent or request complete deletion of your data.

Want to Contact Us About Your Data?

You can reach out anytime with questions or requests. Just email us at:

hello@wagandwalkusa.com

Make sure to include your full name, email address, and any details we’ll need to process your request. We promise to respond as soon as possible.

Retention of Information

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected — unless you request otherwise. If we don’t hear from you within 30 business days of our response, we will assume your consent remains valid. But don’t worry — you can still exercise your rights at any time.

Your Trust Means Everything

We’re here to provide you with quality products and great service — and that includes protecting your privacy.

Thank you for being part of the Wag & Walk USA community. 🐶💛

The Wag & Walk Team