TERMS & CONDITIONS

Terms & Conditions

Welcome to Wag & Walk USA! 🐾

 

If you’ve made it here, it means you’re exploring www.wagandwalkusa.com (the “Site”), owned and operated by Wag & Walk USA.

 

Before you go any further, there are a few important things to know.

 

To make a purchase through this Site, you must accept these “Terms & Conditions.” It’s just a formality, but a necessary one. By making a purchase, you confirm that you’ve read, understood, and agreed to these Terms & Conditions. And even if you’re just browsing, you’re still considered a valued “Customer.”

 

In addition to these Terms, we also encourage you to review our Privacy Policy, Shipping Policy, Return Policy, and Warranty Guidelines before making a purchase.

 

Shopping with Us

Buying from our site is super easy — just follow the steps and you’ll be fine. If you have any questions, don’t hesitate to reach out to us at:

📧 hello@wagandwalkusa.com

 

You can choose from the payment methods we offer. If you use a credit or debit card, please be sure to check your bank’s policies too.

 

After placing an order, you’ll receive an email confirmation with the final price including tax and shipping. We’ll also send you a digital invoice for your records.

 

Our Products

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Most of our pieces are crafted with care and some are handmade, so slight variations in color may occur. If you’d like to confirm the color of a specific item, feel free to email us and we’ll gladly send you a photo or video of the actual product in stock.

 

If you see a crossed-out price followed by a discounted price, that simply means there’s a markdown from the original price. You’re getting a better deal — lucky you!

 

Use Restrictions

All content on this website — including images, graphics, design, illustrations, and logos — belongs to Wag & Walk USA. You’re welcome to download or print parts of our site for personal use only, but under the following conditions:

 

• It must be for non-commercial, personal purposes.

• You may not reproduce or copy the content.

• You may not modify or alter any trademarks or logos.

 

Wag & Walk remains the sole owner of all intellectual property on the Site. Nothing you do on the Site grants you ownership or rights over our content.

 

Content from You

If you share content, such as reviews or comments, with us via the Site, you grant us a non-exclusive, royalty-free, irrevocable license to use, modify, distribute, and display that content worldwide and in any media.

 

Trademarks

All trademarks and service names on the Site belong to Wag & Walk USA.

 

Pricing Policy

We strive to offer high-quality products at fair prices. From time to time, we’ll feature special offers or discounts — these are always for a limited time only. Online pricing may occasionally differ from prices at other points of sale (if applicable).

 

Colors and Screens

We do our best to show colors accurately on our site, but screen settings vary. We can’t guarantee the color you see on your screen will be exactly the same as the product in person — though we try our best!

 

Typos

If a product has been listed with an incorrect price due to a typo or system error, we reserve the right to cancel or refuse that order.

 

Service Termination

These Terms & Conditions apply from the moment you access our site to the point of purchase. We reserve the right to terminate our services at any time, without prior notice. However, key provisions — like intellectual property and liability — will remain in effect even after termination.

 

Communication

We may contact you via email, postal mail, or site notifications using the information you’ve provided us, always with relevant info for you.

 

Acceptance of Terms

By using www.wagandwalkusa.com, you agree to these Terms & Conditions, which are governed by applicable U.S. laws.

 

Community Guidelines

At Wag & Walk, we aim to create a kind and respectful community. That means:

 

• No harassment via email, chat, or any other channel.

• No impersonating anyone, including our team or representatives.

• No uploading or sharing offensive, illegal, or harmful content.

• No using the Site to promote other commercial services or websites.

 

Third-Party Links

Sometimes we link to other sites we think you might find useful. However, we’re not responsible for their content or privacy practices. Always read their policies before interacting.

 

Liability Disclaimer

While we work hard to keep our content accurate and our platform reliable, we don’t offer guarantees. The Site may occasionally contain errors, and we can’t promise it will be free from interruptions or bugs. That said, we’re always improving and want your experience to be as smooth as possible.

 

Thanks for being part of the Wag & Walk family. We hope to see you again soon!

 

Warm regards,

The Wag & Walk USA Team 🐶